TEXT ALERT SERVICES TERMS AND CONDITIONS
By enrolling in and activating The National Bank of Indianapolis mobile text alert service for ATM/debit cards, you acknowledge that you are the authorized user of the mobile phone number and/or email address provided. You further grant us permission to send to you messages through the enrollment process, via your communications carrier.
Notify us immediately of any changes to your registered Device. In case of unauthorized access to your Device or Service, you agree to cancel enrollment associated with the Device immediately.
You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service; any errors in such information; any action you may or may not take in reliance on the information or Service; or any disclosure of account information to third parties resulting from your use of the service. We will not be liable to you for special, indirect or consequential damages.
Fees: The National Bank of Indianapolis does not charge a fee for this service; however, message and data rates from your communications carrier may apply.
Message Frequency: The number of messages will vary, based on the alerts you select at time of enrollment.
To Stop Alerts: Text “STOP” to 42265 from your mobile phone to cancel this service. You should then receive a response, “You have successfully unsubscribed from NBOFI ATM/Debit Card alerts.”
For Help: For information about this service, text “HELP” to 42265. You may also contact our 24 hour customer service support line at 1-877-223-2093.
Indemnity: You agree to indemnify and hold us harmless from and against any and all claims, costs, damages, expenses, liability and losses, including attorneys’ fees, arising from use of the Text Alert Service.
Change in Terms: The National Bank of Indianapolis reserves the right to make changes in these terms at any time with or without notice. We also reserve the right to cancel this service at any time.
Carriers Supported: The text alert service is designed to support all wireless phones that have a valid number and support text messaging.
A 1-800 number is included with all alerts listed below for customers to call with questions or to obtain more information regarding the alert.
Funds Added: an alert if the balance on the primary checking account to which a card is linked, is increased for an amount greater than or equal to a predetermined threshold amount as a result of a card-related transaction, such as an ATM deposit, purchase return, refund, account-to-account payment, or transaction reversal.
Funds Removed: an alert if an ATM/PIN purchase occurs and the amount is equal to or above a predetermined threshold amount.
Signature Transaction: an alert if a signature authorization transaction occurs and the amount is equal to or above a predetermined threshold amount.
Card Status Change: this is a real-time alert sent if there is a change in card status, such as activated, closed, deactivated.
Suspected Fraud: an alert to notify cardholder of a suspicious transaction.
Declined Transaction: an alert when a card transaction is declined due to insufficient checking account balance, exceeding daily transaction limit, incorrect PIN used, or card related.
Card Not Present: an alert if a transaction occurs where the card is not physically swiped through a card reader.
International Transaction: an alert if a card transaction occurs in a country outside the United States.
Out-of-State Transaction: an alert if a transaction occurs in a state, territory, or military address code other than that of the customer’s primary residence.