Frequently Asked Questions

GENERAL QUESTIONS:

How do I know my money is safe with The National Bank of Indianapolis?


The National Bank of Indianapolis is the largest locally owned national bank in Indianapolis. We pride ourselves on serving our local clients while providing quality services that meet or exceed your expectations. We are dedicated to providing the highest standards of safety and security for the bank and for our customers. As a National Bank, we are regulated by Office of the Comptroller of the Currency (OCC), and we are also a member of the FDIC. The National Bank of Indianapolis has been continuously profitable with strong capital that exceeds all regulatory requirements.


How can I meet with a Private or Corporate banker or move my accounts to The National Bank of Indianapolis?


For personal accounts please contact any banking center that is convenient to you.

To meet with a Private or Corporate banker, please contact any banking center convenient to you or call the main office at 317-261-9000 to schedule an appointment.

When moving your accounts to The National Bank of Indianapolis, our Account Transfer Kit makes the process easy, efficient, and secure.


How do I report identity theft?


Contact your Banker immediately, if this is after hours please call 317-261-9000 or call Toll Free 877 233-9500.

For more information on the steps you should take, you can visit the Social Security Administration's site at http://www.ssa.gov/pubs/idtheft.htm*


What should I do if I suspect fraud?

 

Contact your Banker immediately, if this is after hours please call 317-261-9000 or call Toll Free 877 233-9500.

There is a list of available resources for reporting fraud at http://www.consumerfraudreporting.org/reporting.php*

How do I report a lost or stolen debit or credit card?


Contact your local banking center immediately. Provide them with the card number and your account number, as well as the day you last used your card. If this is after hours and your local banking center is not open, please call 317-261-BANK (2265), Option 5
or
call Toll Free 866-912-2265, Option 5.


How can I purchase bank stock?


The stock of The National Bank of Indianapolis Corporation is not traded publicly. Contact our main office at 317-261-9000 for more information.


How do I request a donation or ask The National Bank of Indianapolis to be a sponsor?

 

The National Bank of Indianapolis is proud to be a good corporate citizen. Each year the Bank sponsors numerous local events. To make a request, please provide a written summary to The National Bank of Indianapolis, 107 N. Pennsylvania, Suite 700, Indianapolis, IN 46204. Sponsorship and donation requests are analyzed on several criteria including merit, duplication, and budget.


Because The National Bank of Indianapolis is locally owned, we take pride in putting money to work right here in greater Indianapolis.


When will The National Bank of Indianapolis be building a banking center near me?


The National Bank of Indianapolis is selective in choosing locations. The Bank strives to have an optimal number of banking centers within the greater Indianapolis market, rather than large numbers of banking centers. We continue to evaluate each potential location to be sure it would be well positioned to meet our clients' needs. Please contact The National Bank of Indianapolis main office at 317-261-9000 if there is a location you would like to suggest.


How can I express interest in a current or future job opening within the Bank?


You may:

Mail your resume to: Human Resources, 107 N. Pennsylvania, Suite 302,
  Indianapolis, IN 46204
Fax your resume to: Human Resources, 317-261-9678
Send an electronic copy of your resume to: resumes@nbofi.com
Call Human Resources at 317-261-0358 to inquire about available
  positions, although a resume will be required before you will be considered for a position.

 

Please note that all resumes must be accompanied by information on the specific position or specific type of position for which you are expressing an interest. Resumes received will be retained for a period of six months. If you remain interested in a position after six months have expired, you will need to resubmit your resume. Before any individual is hired, he or she will be required to complete an application form.

I have questions about Private Portrait Internet Banking and Bill Pay?

 

A complete list of questions and answers is available at Private Portrait Internet Banking FAQs

I have questions about Apps & Mobile Banking and Bill Pay?

 

A complete list of questions and answers is available at App and Mobile Banking FAQ

*Links to a Web site external to The National Bank of Indianapolis site.
The National Bank of Indianapolis does not endorse, approve, certify, or control external site and does not guarantee
the accuracy, completeness, efficacy, timeliness, or accurate sequencing of the information contained on them.
Member FDIC Equal Housing Lender 107 N. Pennsylvania St., Suite 700 • Indianapolis, IN 46204
Phone 317-261-9000 • Fax 317 261-9696
Toll Free 877 233-9500
© 2013 THE NATIONAL BANK OF INDIANAPOLIS